| Standard Terms & Conditions For Products and/or Services Provided QUOTATION VALIDITY PERIOD Quotations are valid for 21 days from date of issue, unless otherwise stated. Should the customer wish to place an order after such a validity period, then Alchester Business Systems Pty Ltd, in its sole discretion has the right to amend the original quote to reflect current pricing and availability of goods, prior to accepting the customer's sales order. PRICES Prices are FIRM for the quotation validity period unless stated to contrary. Prices INCLUDE: Hardware delivery (Melbourne Metropilatan area only); Installation of individual units (Refer cabling below); Manufacturer's warranty, unless otherwise mentioned. Prices EXCLUDE: Sales tax, unless specifically outlined on quotation ADDITIONAL SERVICES: Site cabling & Software Installation. The
configuration may require interconnection via appropriate cabling. Alchester Business
Systems Pty Ltd requires that it can be present to oversee any laying of cables by the
customer (or contractor) and will ensure that proper termination is provided for the units
supplied, provided the correct cable is used. Should the customer wish to engage Alchester
Business Systems Pty Ltd's services to lay cables, fees are: Building and tailoring of system software can be provided at the reduced contract rate of $82.50/hr, provided that financial and any CONSULTING AGREEMENT terms are met in full and on time; OR a fixed fee can be quoted. Remedying of software and operational problems would be at the same discounted contract rates. Failure to adhere to stated financial terms will result in standard casual rates of $100/hr being applied. After hours service (outside 9AM to 6PM Mon-Fri excl holidays is $120/hr. (GST extra) DEPOSIT and PAYMENT A 30% Deposit (or other, if specified) of the overall order value is required at time of order placement. Such deposit will be applied towards invoices raised by Alchester Business Systems Pty Ltd for such order, and is not refundable unless, of course, the customer has cause to reject works as would be their right under the laws pertaining to the Sale of Goods in State of Victoria. All payments for equipment are STRICTLY COD, and consulting fees are due 7 days from receipt of invoice, unless the quotation specifies otherwise. Interest at 18% pa will be applied on outstanding amounts, PLUS charges for time spent by Alchester Business Systems Pty Ltd, at its casual rates, PLUS expenses incurred ,in attempting settlement of due amounts. SALES TAX / GST Unless a duly authorised and countersigned order demonstrating exemption from sales tax is forwarded, Alchester Business Systems Pty Ltd will charge appropriate sales tax on all relevant products concerned.Alchester Business Systems Pty Ltd will NOT provide refunds for customers failure to provide such notice at time of order. GST is additional. (10%) INTERFERENCE Whilst customer supplied products and services are permitted to be involved in the transaction, Alchester Business Systems Pty Ltd will not be held responsible for any delays occasioned by such involvement. Should such products or services NOT provided by Alchester Business Systems Pty Ltd be the cause of additional expense to Alchester Business Systems Pty Ltd, then Alchester Business Systems Pty Ltd reserves the right to charge the customer such costs, at casual consulting rates, including any costs necessary to recover Alchester Business Systems Pty Ltd supplied products to the condition in which they were presented to the customer under this transaction. |
Alchester Business Systems Pty Ltd TITLE: Placing an order to Alchester Business Systems Pty Ltd for
quoted goods and services is made on the understanding that NO TITLE in such goods and
services will pass to the customer until full payment of invoice(s) raised against said
order, reach and are cleared with Alchester Business Systems Pty Ltd's bankers: LIMIT OF LIABILITY Alchester Business Systems Pty Ltd provides no guarantee, express or implied beyond those as defined by the original manufacturers of the goods and services quoted or their local authorised distributors or representatives; EXCEPT, where specified on the quotation, Alchester Business Systems Pty Ltd offers an extended warranty in terms of: timeframe, the place where works are carried out, and the responsibility for incurring the costs of materials, labour or transport, then Alchester Business Systems Pty Ltd will provide such warranty service SUBJECT TO the "WARRANTY EXCLUSIONS" listed herein. In all cases, Alchester Business Systems Pty Ltd will not be held liable for any loss of business, loss of data, programs or files, outgoing or expense occasioned from the use of, or reliance on, any of the products or services provided herein, nor will it be held responsible for any consequential loss or damage thereon. MINIMUM CHARGE FOR SERVICES Alchester Business Systems Pty Ltd reserves the right to place a minimum charge of $100.00 on small orders placed for products or services; and charge for delivery services provided ,where customers require it. WARRANTY EXCLUSIONS Alchester Business Systems Pty Ltd denies liability and
responsibility for any product failures or subsequent damage occasioned by, or from the
following events, or the failure by the customer to undertake the following works. Should
services be sought from Alchester Business Systems Pty Ltd to remedy or replace any
products due to the following events, then such services will be charged at Alchester
Business Systems Pty Ltd's prevailing casual consulting rates at the time: |